We’ve put together a quick video showing you how to automate your self-service returns using the Zenkraft shipping apps! You can embed our Force.com site into any e-commerce platform to make your customers happier, reduce customer service costs and collect product feedback!
Salesforce has released a new feature called Work Orders. According to Salesforce, work orders let you efficiently track repairs, standard maintenance, and other types of service. This sounds like a great use case for Shipping! Here is a tutorial on how to generate FedEx shipping labels for Work Orders. These can either be outbound (replacements) […]
Some of our customers had been noticing that our USPS tracking via Endicia and Express1 lagged behind the tracking available on USPS.com. Therefore we’ve just implemented the USPS Web Tools as an easy way to get much more up-to-date USPS tracking. Follow the steps below to get setup: 1) Install the latest version of our […]
Zenkraft have partnered with Endicia to provide First Class Mail, Library Mail, Media Mail and Endicia Pay-on-Use Returns™ support to our USPS application. We’ve also condensed the wizard into a single page to make shipping much faster. 1. Once you’ve added your Endicia preference (you can either create a new Endicia account or add your […]
Install either our FedEx, UPS or USPS packages from the AppExchange. Here are the steps to setup: 1- Create a public domain 2- Create a public site 3- Add the ShipmentLabelsAPI class to that site (included within the package) After that you will be able to execute GET request to the https://public.site.domain.name/services/apexrest/namespace/ShipmentLabelsAPI?Id=<attachmentId> For example: https://fedex-demo.secure.force.com/services/apexrest/namespace/ShipmentLabelsAPI?Id=A00000000000000123