This report will show you a list of shipments which have an atypical status description for example stuck at customs, held at UPS location or customer unavailable.
Create a report for ‘UPS Shipments’
Add the following fields:
UPS Shipments: UPS Shipment Number
UPS Checkpoint: UPS Checkpoint Name
Status Exception Description
Add the following filter:
Status Exception Description not equal to “” (Empty)
AND Delivered = “False”
Tip – You can also filter by date to show you most recent shipments.
Save the report