Status Exception Report

This report will show you a list of shipments which have an atypical status description for example stuck at customs, held at UPS location or customer unavailable.

Step 1

Create a report for ‘UPS Shipments’

Step 2

Add the following fields:

UPS Shipments: UPS Shipment Number
UPS Checkpoint: UPS Checkpoint Name
Status Exception Description
Event Description
Recipient Name
Recipient Phone
Email Recipient

Add the following filter:

Status Exception Description not equal to “” (Empty)
AND Delivered = “False”

Tip – You can also filter by date to show you most recent shipments.

Step 3

Save the report

Final Result

About the author

Chris Hall
By Chris Hall