This report will show you a list of shipments which have an atypical status description for example stuck at customs, held at UPS location or customer unavailable.
Step 1
Create a report for ‘UPS Shipments’
Step 2
Add the following fields:
- UPS Shipments: UPS Shipment Number
UPS Checkpoint: UPS Checkpoint Name
Status Exception Description
Event Description
Recipient Name
Recipient Phone
Email Recipient
Add the following filter:
Status Exception Description not equal to “” (Empty)
AND Delivered = “False”
Tip – You can also filter by date to show you most recent shipments.
Step 3
Save the report
Final Result
